Secure Payments

We use Nochex to process the credit and debit card transactions. The process is completely independent of our online shop and your card details will verified using secure servers with your bank to prevent fraud. They will only tell us if your payment is successful, NO other details are disclosed to us. If the payment fails for some reason we will send you an email giving you various options to pay. We can only dispatch orders we have received payment for in full and you can always contact us on: 01869 322005 between 10am and 6pm or email sales@valupets.co.uk if you have any concerns.